If I own a coffee shop, and one of my loyal customers stops checking in, and then people start checking in to the coffee truck three blocks away, I need to do something. Or if I’m a frozen-yogurt place, and most people coming to my location come from a certain gym down the street, there’s an effective opportunity to cross-promote. We’re trying to find value through that kind of feedback, and we want to offer tools to get venue owners to act smarter around marketing and cross-promotion.
—
Foursquare executive, Tristan Walker, on why I don’t use Foursquare.
(source via @newmediajim)
If you guys are decent odds makers, I should feel pretty good about my chances with the whole to-do about the computer. The dude didn’t write me back after that last note, so I opened a case in eBay’s “Resolution Center,” where they promised me, “We’ve got you covered.”
So, fine. All’s well that ends the way I want it to, etc. But this leaves me with my original challenge: Finding an inexpensive, reliable iMac for my kids. My old first generation Powerbook Ti G4 couldn’t cut it. Makes me think I should get them a 17” Intel iMac like this one, but it’s more than I was hoping to spend. Moreover, I’ve never bought from this Gainsaver place and don’t want to waste more time on nonsense like what’s consumed today.
So, guys, where would you go if you were me?
Surely, he’ll listen to reason.
——-
Joe,
I think you should reconsider your position.
I videotaped the unboxing, the start-up, and the OS reload failures because it was clear from the exterior packaging that it had been poorly packaged. If I have to dispute this and report you to eBay, I have a very clear case.
Let’s not go down that road. The stated return policy allows for returns and a full refund. I will be content to receive that refund plus the cost of return shipping. If you facilitate that without further difficulty, I will not report you for fraud.
Geoff
——-
No? What do you think are the odds he’ll agree to resolve it without a fight?
Heard back from my seller. What a shame.
——-
The computer was in perfect condition before i sent it so the return key came off during shipping the power cord was fine and so was the case and i said in the auction that the OS at to be upgraded and i took to it the apple store and the said they could do it so just take it up there and they will upgrade it for you
I am not accepting returns because the computer worked fine when i had it
- biggs9193
So, yeah. That computer is going back, and I’m asking him to cover the cost of return shipping since he misrepresented the computer’s condition in his auction. Let’s follow along as the next chapter in this story unfolds…
——-
Dear biggs9193,
I received the computer yesterday. Unfortunately, upon opening it this morning, I found it to have significant defects not disclosed in the auction post:
1. The bottom, right corner of the case is broken and open, exposing the interior.
2. There is a deep scratch in the surface of the monitor, causing light and color distortions along its edge.
3. The keyboard’s return key is unattached.
4. The power cord is cosmetically damaged.
5. The computer is not in working condition. Specifically, the OS seems corrupted. The menu bar will not load. System preferences will not open. The dock is missing - not hidden, but missing. No applications will open.
I tried to upgrade the OS, but the computer will not accept an upgrade. It experiences kernel panic on restart 9 times out of 10.
I will be returning this computer, and since its condition was misrepresented in the auction, I would like you to cover the cost of return shipping. How would you like to handle that?
Thanks,
Geoff
